Returns and Exchanges – Moment of Perception Photography

I gladly accept returns and exchanges

Please understand though, these items are made specifically for you once you place an order. There is nothing that is stocked, and they are as unique as you, so please don’t return them unless there was shipping damage or quality issues.

Please contact me within: 14 days of delivery

Please ship items back within: 30 days of delivery

I accept cancellations up to one hour after order confirmation

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

Custom or personalized orders
Items on sale

Conditions of return

Buyers are responsible for return shipping costs unless the item was damaged during the original shipping, or there are quality issues. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please send returns properly packaged to:

Moment of Perception Photography

c/o Heather Spencer

PO Box 12158

Prescott, AZ 86304